Steam Bathroom:
Incident breakdown and maintenance:

INCIDENT

REASONS

MAINTENANCE

No steam

1. Steam generator has no water.
2. Internal steam generator infrared pipe is burned.
3. Steam spray mouth blockage.
4. Probe out of control.
5. The temperature inside the steam room is over the
set temperature.
6. After having filled it with water,
the steam generator is still not working.
7. It is overtime for the setting time.
8. Not connected to the control wire.

1. Check if water switch is turned on or not.
2. Change the infrared pipe.
3. Remove what is causing the blockage.
4. Check the connection wire and change the probe.
5. Wait until the temperature decreases.
6. Wait a few minutes.
7. Adjust the setting time.
8. Connect to control wire.

No O3

1. System is damaged.

1. Change the system.

Water pump
not working

1. Water pump is without power.
2. Air pipe connected to air valve switch is not screwed tightly.
3. Air valve switch out of control.
4. Air pipe leaking.
5. Water pump rotor not working.
6. Water pump is burned.

1. Check if the water pump power is getting through.
2. Screw the air pipe tightly.
3. Change the air valve switch.
4. Change the air pipe.
5. Check if there are stems in the water pump; take out the air pipes in order to get rid of stems.
6. Change the water pump.

Volume under
control

1. Water pump suction is not sufficient.
2. Air adjustment valve working abnormally.
3. Jet blockage.

1. Check if the water pump is working normally.
2. Change the air valve.
3. Remove what is causing the blockage.

Water pipe leaking

1. Plastic ring is not properly sealed.
2. Screws are unlocked.
3. Connection is not properly glued.
4. Water pipe is damaged.

1. Change the plastic seal ring.
2. Screws should be installed tightly.
3. Get rid of the PVC glue and stick it again properly.
4. Change the water pipe.

Computer panel
under control

1. Power is not on properly, electronic leakage device without power.
2. Control panel switch is out of control.

1. Turn the power on.
2. Change the computer panel.

No lighting

1. Bulb is burned.
2. Power is off.
3. Control panel switch is out of control.

1. Change bulb.
2. Turn power on.
3. Fix or change the computer panel.

Telephone
connection
not working

1. Telephone wire is not connected properly or
damaged.
2. Telephone device is blocked.

1. Check the telephone and electronic box wires, and replace wires if necessary.
2. Remove what is causing the blockage.

No sounds

1. Speaker is broken.
2. Power is off.
3. Control panel switch is out of control.

1. Change the speaker.
2. Turn power on.
3. Fix or change the computer panel.

Cleaning and Maintenance:

1. The steam bathroom should be cleaned with ordinary detergent, wet cloth and toothpaste. Please do not use a detergent containing acetone or formaldehyde.
2. If there is furring on the bathtub surface, simply clean the bathtub with lemon juice or vinegar.
3. In order to avoid damaging the surface, please do not use hardness and sharpness tools to curve the products.
4. Do not over clean the chrome plated spare parts, and do not clean the surface with chemical detergent or the chrome finish will be destroyed. It should be cleaned with a soft cloth only.
5. Check the water pipe regularly in order to avoid troubles from water pipes cracks or blockage.
6. If there is hair stuck inside the jets, simply twist the jets to remove it.
7. We suggest that you add a quality water filter in order to ensure optimal operation if your local water is not good.
8. Keep out from combustible goods that could be dangerous at 80°C in order to prevent fire disasters and potential damages.
9. Please hire a professional if the steam generator needs to be replaced.
10. If the bathtub has not been used for a long time, drain out the water and keep it in a dry and ventilated area. Avoid contact corrosive gas.

Massage Bathtub
Incident breakdown and maintenance :

INCIDENT

REASONS

MAINTENANCE

No power or electricity,  leaking protection device is activated

1. Electricity leaking protection device cuts off
the power source when the electricity line is not
connected properly.
2. Power or electricity circuit has an electricity leaking problem.

1. Check and reconnect the wiring system.
2. Check the power source, electricity circuit and ground line.

Water jets are
not working

1. System is turned off.
2. Water pump impeller doesn't rotate.
3. Operating without water caused the water pump to break.

1. Turn on the system.
2. Check for debris, and remove from the pump. The switch pipe
can be removed.
3. Install a new water pump.

The intensity of the
hydro-massage
cannot be adjusted

1. Water pump's suction doesn’t have enough power.
2. Air adjustment valve is abnormal.
3. Jets or nozzles are blocked.

1. Check if the water pump is working normally.
2. Change the air adjustment valve.
3. Remove what is blocking the jets.

Leaking pipes

1. Seal ring is broken.
2. Screws are not locked tightly.
3. Pipes are not properly sealed.
4. Water pipe is damaged.

1. Change seal ring.
2. Lock the screws tightly.
3. Re-seal the silicone.
4. Change the water pipe.

Shower jets are
not working

1. Voltage is abnormal.
2. Switch is not working.
3. Control panel is not working.
4. Water in the electromagnetism valve is blocked.

1. Please use it at normal voltage.
2. Check and change the switch.
3. Fix or change the control panel.
4. Remove what is blocking the jets.

No lighting

1. The bulb is broken.
2. Power line is disconnected.
3. Control panel is broken.

1. Change the bulb.
2. Re-connect the circuit.
3. Fix or change the control panel.

Cleaning and Maintenance :

1. The bathtub should be cleaned with ordinary detergent and a soft cloth. Please do not use a detergent containing acetone or ammonia. If there are marks or glue on the surface of the bathtub, just polish it with a soft cloth.
2. If there are scratches on the bathtub surface, please polish it with frosted paper and toothpaste.
3. If there is furring on the bathtub surface, simply clean the bathtub with lemon juice or vinegar.
4. Do not over clean the chrome plated spare parts, and do not clean the surface with chemical detergent or the chrome finish will be destroyed. It should be cleaned with a soft cloth only.
5. Check the water pipe regularly in order to avoid troubles from water pipes cracks or blockage.
6. If there is something like hair stuck inside the jets, simply twist the jets to remove it.
7. To clean the hydro-massage equipment: Fill with hot water (40°C), and 2g/L of detergent.  Start the hydro-massage function for more than 5 minutes, then turn off the massage function and drain out the water. Next, fill with cold water and turn on the hydro-massage function for 3 minutes, then turn it off and drain out the water. Finally, dry the bathtub with a towel.
8. Filter should be cleaned once a week.
9. Keep out from combustible goods that could be dangerous at 80°C in order to prevent fire disasters and potential damages.
10. The bathtub should be transported carefully. Do not lay heavy things on it and do not bump or shake tub. If the bathtub has not been used for a long time, drain out the water and keep it in a dry and ventilated space. Avoid contact with corrosive gas.